Shipping Policy

we are committed to ensure quick shipping and seamless delivery. We have tied up with topmost courier companies to ensure to quick and seamless deliveries.

We ship the order at the earliest we can; however, the shipment of the order depends of the pick-up by the courier services. Generally, order placed before 12:30 PM are processed and dispatched on the same day excluding Sundays and regional holidays. Please note that in case of natural calamities or some disaster where courier transit is disturbed, the delivery and dispatch may be delayed depending on the polices of the courier company.

If the dispatched order is misplaced or not located after being shipped, Courier Company takes the responsibility for the same and the case may take time up to their policies.

Once your order is shipped, we will provide you the tracking information. You may follow-up with the courier company website for tracking the parcel. We, however, work closely with our courier partners and ensure you the full support from our side as well.

Please do not accept the order if the parcel you received is found tempered and contact us immediately from the “Contact Us” section. If you accept the tempered parcel from the courier, we will not entertain the missing or damage complaints.

Please note the following information for our shipping policy:

a) Minimum chargeable shipping price would be for 0.50 Kg (500 grams)
b) COD charges as an when applicable will be separate from the shipping charges.
c) Volumetric weight Price or the Parcel Weight Price, whichever is higher is applicable.
d) We (www.healingangelcrystals.com) reserves the right to choose the shipping carrier and shipping mode (air or surface) for your parcel.
e) Free shipping is available on Cart value is above Rs. 3500 (Three Thousand Five Hundred Rupees).